The fastest way to reach The Herb Centre is email or live chat. Response time is under one business day, usually much less.
sales@theherbcentre.ca — orders, payments, shipping, returns and general questions.
Live chat
The chat bubble in the bottom-right corner is staffed 9 AM–6 PM Pacific, Monday to Friday. Off-hours messages are answered first thing the next business day.
Mailing hours
We pack and ship Monday–Friday. Payments received before 12 PM Pacific ship the same day; anything after ships the next business day. We do not ship on weekends or Canadian statutory holidays.
Business address
The Herb Centre is a fully online, ship-from-BC operation. We do not run a retail storefront and cannot accept walk-ins or in-person pickups.